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Educational Technology comprises five organizations maintaining the following services.
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Business Services (School Box 159)
Business Services (815) maintains the following:
- E-Rate and E-Rate Inventory Management
- Technology Bond Processing
- Budget Management and Development
- Procurement and Telecom Billing
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Enterprise Applications (School Box 44)
Enterprise Applications (872) maintains the following:
Student Information Systems
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- Public Education Information Management Systems (PEIMS)
- Specialized Data Management Support (SDMS)
Business Systems
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- DocuSign
- Oracle Enterprise Business Suite (EBS)
- ServiceNow
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Enterprise Architecture and Operations (School Box 63)
Enterprise Architecture and Operations (871) maintains the following:
- Network Services
- Cloud Services
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Enterprise Support Services (School Box 45)
Enterprise Support Services (816) maintains the following:
- Campus Based Technicians (CBTs)
- Device Distribution (Students, Teachers and Staff)
- Device Repair and Maintenance
- Applications Training and Support
- Help Desk
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Information Security (School Box 37)
Information Security (897) maintains the following:
- Cyber Threat, Vulnerability, and Risk Management
- Privacy safeguards for sensitive information and student data
- Data sharing agreements and entity security evaluations
- Security Architecture and Engineering
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Help Desk
Phone (972) 925-5630
Monday – Thursday
7 a.m. – 6 p.m.Friday
7 a.m. – 5 p.m.